Useful resources

If you’re serious about making informed insurance decisions, there are plentiful resources out there to help you.

What type of Insurance are you looking for?
What type of insurance do you need?
Or, what type of business are you looking to insure?
Where are you located?

Understand Insurance

The Understand Insurance website is a brilliant and comprehensive online guide aimed at helping people understand insurance and protecting what’s important to them. Written in accessible language, it provides information galore to help you make the best insurance decisions, with content covering:

Animated insurance explainer videos

You can access our growing library of simple animated videos here, which explain the value of insurance brokers, and raise awareness of key areas of insurance business owners should consider.


The Government’s travel advice website contains information about the importance of taking out adequate travel insurance ahead of any overseas trips. It also has links to travel insurance case studies and a guide to buying travel insurance.


A one-stop shop to help improve your financial literacy in all areas, the MoneySmart website has a sizeable section on insurance.

Insurance Brokers Code of Practice

The Code aims to increase community confidence in insurance brokers and sets out the minimum service standards you can expect when you use an insurance broker, and outlines what you need to do in the unlikely event you have a complaint to make. You can find out what the Code means for consumers here.